Introduction – About Us
AOTL CONSULTING provides management consultancy, training services, research and customer satisfaction surveys to public and private sector organisations. Established in 2002, our key task is to assist businesses and corporate organisations with changes to their culture, structure, systems and service delivery that will lead to quantum leap in improvement and efficiency of their services. We have done this successfully for a wide range of service providers within the public and private sector environment. AOTL CONSULTING has developed a diverse network of partners and clientbase nationally and internationally.
Our Core Services
Business Continuity Management: The ability of an organisation to maintain its critical operation during and following a disruption, as well as the speed at which it is able to re-establish its full functionality, can be the difference between success and failure. Working with your organisation, we focus on the integral role business continuity play in the development of strategic plans, competitive intelligence and continuity management.
Business Planning & Growth Strategies: Your organisation's business plan is undertaken on a tiered approach with a long term strategic plan mapping out the direction of the business over the term of the plan. This is supported by a detailed management, operational and financial plan.
Customer/User Satisfaction Surveys and Market Research: Our survey methodology and techniques measure and manage your customer’s perception and satisfaction. Using the Customer Preference Modelling (CPM) technique, we carry out a survey that identifies service attributes that are important to your customers and map their experience to give your organisation's decision-makers a clear picture of customer preferences.
Business Development Services (Business Start-ups)
Contracts & Procurement Management (SLAs, MoUs, PQQs, Charters etc)
Best Value Reviews and Organisational Re-Structuring
Interim Management & Project Management | 
